My credit card does not pass:
Several scenarios can be the cause of this situation:
Several scenarios can be the cause of this situation:
- You may have entered your credit card number incorrectly.
- You may have reached the debit limit of your bank card. In this case, we invite you to contact the service of your bank card.
- There is also a specific cap for online payments. Maybe it's outdated.
- The validity date of your credit card may have passed
- It is also possible that the card with which you wish to validate your order is not accepted by our bank. As a reminder, you can pay for your order with any credit card bearing the CB symbol (Visa, Master card, etc.).
In all other cases, we invite you to note the error message that may appear on your screen, and contact our customer service by email or telephone.
